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Terms and Conditions of Sale

The following General Terms and Conditions of Sale govern the offer and sale of products on our web site ("www.armani.com "). The products purchased on www.armani.com are directly sold by YOOX ASIA Ltd, with registered offices 2702, 27/F, The Centrium, 60 Wyndham Street, Central, Hong Kong, SAR of China.

Requests for information should be made through our Customer Care. If you need any assistance, go to the Customer Care area, where you will find information on orders, shipping, refunds and returning products purchased on www.armani.com, as well as and other general information on the services provided by www.armani.com. Remember that you can always contact us by email: info@armani.com. For any other legal information, go to the sections: General Terms and Conditions of Use, Privacy Policy e Return Policy.

1. Our Business Policy

1.1
The Vendor offers products for sale on www.armani.com and its e-commerce business services are available exclusively to its end users, i.e. the "Consumers".

1.2
"Consumer" shall mean any individual who is acting for purposes which are outside his or her trade, business or profession. If you are not a Consumer, please do not buy any products on www.armani.com.

1.3
The Vendor reserves the right not to process orders received from users who are not "Consumers" and any other order which does not comply with the Vendor's business policy.

1.4
These General Terms and Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on www.armani.com between the users of www.armani.com and the Vendor.

1.5
The General Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties that are on www.armani.com through links, banners or other hypertext links. Before sending orders and purchasing products and services from those third parties, we recommend that you verify the third party's terms and conditions, since the Vendor shall under no circumstances be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between the users of www.armani.com and third parties.

2. How to Execute a Contract with the Vendor

2.1
In order to place an order for the purchase of one or more products on www.armani.com, you must fill out the online order form and send it electronically to the Vendor, following the relevant instructions.

2.2
The order form contains a summary of these General Terms and Conditions of Sale, information on the main characteristics of each product ordered and corresponding unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, shipping terms for the purchased products, shipping and delivery costs and the terms and conditions for returning purchased products.

2.3
An order shall be deemed to have been submitted when the Vendor receives your order form electronically and the order information has been verified as correct.

2.4
Before submitting your order form for the purchase of products, you will be asked to carefully read the General Terms and Conditions of Sale, to print a copy using the print option and to save or reproduce a copy thereof for your own personal use.

2.5
The order form will be filed in our data base for the time required to process your order and as provided by law. You may access your order form by clicking on the section called My Order, in the Customer Care area.

2.6
Before submitting the order form, you will be asked to identify and correct possible input errors.

2.7
English is the language used for executing contracts with the Vendor.

2.8
After your order form has been submitted, the Vendor will process your order.

2.9
The Vendor may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we shall inform you by email that the contract has not been executed and that the Vendor has not carried out your purchase order specifying the reasons thereof. If the products displayed on www.armani.com are no longer available at the time of your last access and once the Vendor has received your order form, the Vendor shall inform you of the unavailability of the ordered products within thirty (30) days from the day after Vendor has received your order. If the order form has been sent and the price has been paid for items that are no longer available, the Vendor will refund the amount paid for those items.

2.10
By submitting an order form to and making a contract with the Vendor, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order form for the purchase of products on www.armani.com.

2.11
By submitting an order form, you agree and accept these General Terms and Conditions of Sale as well as further conditions contained on www.armani.com, even through links, including the General Terms and Conditions of Use and Privacy Policy.

2.12
Upon submission of an order form, the Vendor shall send you a purchase order receipt email, containing a summary of the information related to the order form (General Terms and Conditions of Sale, the products' main characteristics, detailed information on the price, terms of payment, return policy and shipping costs).

3. Guarantees and Product Price Indication

3.1
On www.armani.com, we only offer products marked with the "Giorgio Armani" trademark. These products are purchased by us directly from the fashion house and/or the manufacturer authorised by the fashion house.

3.2
The Vendor does not sell second-hand products, flawed products or products of lower quality than the corresponding market standards.

3.3
The main characteristics of products are shown on www.armani.com on each product page. The products offered for sale on www.armani.com may not exactly correspond to the real garments in terms of image and colours due to the Internet browser or monitor used.

3.4
Prices are subject to change. Check the final price of sale before sending the relevant order form.

3.5
Orders made from a Country site different from the one you are shipping to, or to addresses to which the Vendor cannot ship, will be automatically cancelled.

3.6
All Products come with an identification tag attached with a disposable seal. Do not remove the tag or seal from the purchased products should you wish to return the purchased product.

3.7
Should you decide to exercise your right to return purchased products, the Vendor has the right to not accept returned products that are returned without the corresponding tag or seal or that have been altered from their original status or damaged.

3.8
Without prejudice to the application of the mandatory consumer protection provisions, all products sold by the Vendor are covered by a twenty-four (24) month guarantee for lack of conformity. Please contact our Customer Care.
In case of lack of conformity, you may choose between the repair or replacement of the product. If these remedies are impossible or disproportionate you are entitled to either require the Vendor to make an appropriate reduction in the price or to terminate the contract.

4. Customs and Duties

4.1
Upon arrival in your Country the contents of your order may be subject to Customs fees (taxes, duties, processing fees, brokerage fees, etc.), which are responsibility of the customer receiving the order. These fees are not under the Vendor's control. For this reason we recommend you verify with your local Customs office before you place an order. The Vendor is unable to estimate customs fees, taxes, duties, etc. so please contact your local authorities or Customs office for detailed information.

4.2
Both the item prices as well as the shipping charges you pay to We do NOT include Customs fees, import taxes, brokerage fees, or duties.

4.3
Should you refuse your order at the time of arrival or should you refuse to pay the Customs fees when your order arrives, the shipment will be returned to the Vendor and we will be charged the Customs fees plus return shipping costs. If you receive your order and accept to pay the Customs fees upon delivery, the Vendor will not issue refunds for the same in case of return of the purchased products.

4.4
Customs processing may delay the delivery of your order. Should you experience such delays please check with your local Customs offices. The invoice for the Customs fees could arrive weeks after you receive your order, separately from the same.

5. Payments

5.1
Payment of the product prices and relevant costs for shipping and delivery must be made by using one of the procedures indicated on the order form.

5.2
In case of payment by Credit/Debit Card, all details (for example, card number or expiration date) will be sent by encrypted protocol to Banca Sella or other banks which provide remote electronic payment services, without third parties having any access thereto whatsoever. Such details will not be used by the Vendor except for performing the procedure relevant to your purchase or issuing refunds in the case of returns in compliance with the exercise of your return right or for reporting cases of fraud to the police. The price for the purchase of products and the corresponding costs for shipping and delivery, as indicated in the order form, will be charged to your current account only when the purchased products are actually shipped.

6. Shipping and Delivery of the Products

For specific product shipping and delivery procedures see the Customer Care area and read the Shipping section. Please read these sections carefully. The information provided in these sections forms an integral part of these General Terms and Conditions of Sale and, consequently, shall be deemed to be fully read and accepted by you at the time your order form is sent.

7. Customer Care

Please contact our Customer Care for further information. As the Vendor or on behalf of and in collaboration with the Vendor, Giorgio Armani S.p.A. may contact you after the purchase is completed to provide you with further support and assistance. 

8. Returns and Refunds

Please click here for details of our Return Policy, which is part of these Terms and Conditions of Sale.

9. Privacy

9.1
You will find information on how we process your personal data by clicking on Privacy Policy.

9.2
You are advised to read, if you haven't already done so, our General Terms and Condition of Use which also contain important information on how we process the personal data of our users and on the security systems of www.armani.com.

9.3
For further information on our Privacy Policy you can contact us at privacy@armani.com or at Vendor's registered offices located in 2702, 27/F, The Centrium, 60 Wyndham Street, Central, Hong Kong, SAR of China.

10. Governing Law

These General Terms and Conditions of Sale and any disputes or claims arising out of or in connection with its subject matter (including non-contractual disputes and claims) are governed and construed in accordance with the laws of Hong Kong, SAR of China.

11. Amendments and Updates

The General Terms and Conditions of Sale may be amended from time to time due to new laws and regulations or other reasons. The new General Terms and Conditions of Sale shall be effective as of the date of publication on www.armani.com.

12. About Giorgio Armani S.p.A.

Giorgio Armani S.p.A.

Registered office: Via Borgonuovo, 11 · 20121 Milan · Tel. +39 02 72318.1 · Fax. +39 02 58191900

Local units: Via Borgonuovo, 18 · 20121 Milan · Tel. +39 02 72318.1

Via Bergognone nr. 38, 46 e 59 · 20144 Milan · Tel. +39 02 83106.1

Fully paid share capital 10.000.000,00 Euros · Register of Companies of Milan

Fiscal code and VAT number: 02342990153 · R.E.A. MI 919502

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By clicking on the "Register" key, you declare that you are over 18 and provide your consent to have your personal data processed in order to receive newsletters and other advertising communications from Giorgio Armani S.p.A. in your email inbox. Your data will be kept for the period of time needed to accomplish the objectives for which it was collected; you may revoke your consent at any time, without this prejudicing the lawful nature of the processing that was completed prior to revocation. The Data Controller is Giorgio Armani S.p.A., Via Borgonuovo 11, 20121 Milan; the Data Protection Officer may be contacted at: dpo@giorgioarmani.it; the Data Processor is YOOX NET-A-PORTER GROUP S.p.A., company with sole shareholder subject to direction and coordination of Compagnie Financière Richemont S.A. You may exercise your rights (Art. 15 et seq. GDPR), including the right to access your data, to have it deleted or transferred, and/or to request further information by writing to privacy@giorgioarmani.it. You may also submit a claim to the supervisory authority. For further information consult the Privacy Policy.